Terms of Service
Last Updated: June 27, 2026
OVERVIEW
Throughout these Terms of Service, the terms "we," "us," and "our" refer to RenniCollective. We operate this website and online store, including all related information, content, features, products, and services (collectively, the "Services"), to provide you with an enjoyable shopping experience. Our store is powered by Shopify.
These Terms of Service, together with any policies referenced herein, govern your access to and use of our Services.
By accessing or using our website, placing an order, or interacting with our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree with these Terms, please do not use our Services.
SECTION 1 – ACCESS AND ACCOUNT
By using our Services, you represent that you are at least the age of majority in your state or country of residence.
When placing an order or creating an account, you agree to provide current, complete, and accurate information, including your billing, shipping, and payment information.
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
SECTION 2 – OUR PRODUCTS
RenniCollective specializes in hand-painted needlepoint canvases, self-finishing pillows, fabrics, accessories, and related products.
Because many of our products are hand-painted or handcrafted, slight variations in paint placement, color, stitching guides, fabric texture, or finish may occur. These variations are a natural part of the handmade process and are not considered defects.
We strive to display product colors and images as accurately as possible. However, colors may vary depending on your monitor, mobile device, or screen settings.
Product descriptions, pricing, and availability are subject to change without notice. We reserve the right to discontinue any product or limit quantities at our discretion.
SECTION 3 – ORDERS
Submitting an order constitutes an offer to purchase.
We reserve the right to accept, decline, modify, or cancel any order at our sole discretion, including orders that contain pricing errors, suspected fraud, or inventory discrepancies.
Orders are not considered accepted until payment has been processed and an order confirmation has been issued.
Please review your order carefully before submitting. Once an order has been placed, we may be unable to accommodate cancellations or changes.
SECTION 4 – PRICING & BILLING
All prices are listed in U.S. Dollars (USD) unless otherwise stated.
Prices are subject to change without notice.
Applicable taxes, shipping charges, customs duties, and import fees are calculated separately where applicable and are the responsibility of the customer unless otherwise stated.
You agree to provide accurate payment information and authorize us to charge your selected payment method for your purchase.
SECTION 5 – SHIPPING & DELIVERY
Shipping times provided are estimates only and are not guaranteed.
Once your order has been transferred to the shipping carrier, ownership and risk of loss pass to you.
RenniCollective is not responsible for delays caused by shipping carriers, customs processing, weather events, natural disasters, or circumstances beyond our control.
Please refer to our Shipping Policy for additional information.
SECTION 6 – INTELLECTUAL PROPERTY
All artwork, hand-painted needlepoint designs, illustrations, product photography, logos, branding, graphics, text, website content, and other materials available through our Services are the exclusive property of RenniCollective and are protected by United States and international copyright, trademark, and intellectual property laws.
Purchasing a product does not grant ownership of the artwork or design.
Our designs may not be copied, reproduced, scanned, charted, digitized, modified, redistributed, sold, or used to create derivative works without our prior written permission.
Unauthorized reproduction or commercial use of our artwork is strictly prohibited.
SECTION 7 – OPTIONAL TOOLS
Our website may provide access to third-party tools or services that we do not control.
These tools are provided "as is" without warranties of any kind. Your use of any third-party tools is entirely at your own risk.
SECTION 8 – THIRD-PARTY LINKS
Our Services may include links to third-party websites.
We are not responsible for the content, policies, or practices of any third-party websites and encourage you to review their terms before engaging with them.
SECTION 9 – SHOPIFY
Our website is hosted by Shopify, which provides the e-commerce platform that allows us to sell our products.
Any purchases made through this website are transactions between you and RenniCollective. Shopify is not responsible for the products, customer service, or fulfillment provided by RenniCollective.
SECTION 10 – PRIVACY
Your submission of personal information through our store is governed by our Privacy Policy.
Certain information may also be processed by Shopify in accordance with Shopify's Privacy Policy.
SECTION 11 – FEEDBACK
If you submit reviews, suggestions, photos, comments, testimonials, or other content, you grant RenniCollective a non-exclusive, royalty-free, worldwide license to use, reproduce, modify, publish, and display such content for marketing, promotional, and business purposes.
You represent that any content you submit is your own and does not infringe upon the rights of others.
SECTION 12 – ERRORS & OMISSIONS
Occasionally there may be typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, inventory, or shipping information.
We reserve the right to correct any errors and cancel or modify orders if necessary.
SECTION 13 – PROHIBITED USES
You may not use our Services:
- For any unlawful purpose.
- To violate any laws or regulations.
- To infringe upon our intellectual property rights.
- To distribute malicious software or harmful code.
- To interfere with the operation or security of the website.
- To scrape, copy, reproduce, or commercially exploit our content without permission.
Violation of these Terms may result in termination of access to our Services.
SECTION 14 – TERMINATION
We reserve the right to terminate or suspend access to our Services at any time for violations of these Terms or for any other reason permitted by law.
SECTION 15 – DISCLAIMER OF WARRANTIES
Our Services and products are provided "as is" and "as available."
To the fullest extent permitted by law, RenniCollective disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.
We do not guarantee uninterrupted access to our website or that it will always be free from errors.
SECTION 16 – LIMITATION OF LIABILITY
To the fullest extent permitted by law, RenniCollective shall not be liable for any indirect, incidental, consequential, punitive, or special damages arising from the use of our Services or products.
Our total liability shall not exceed the amount paid by you for the applicable order.
SECTION 17 – INDEMNIFICATION
You agree to indemnify and hold harmless RenniCollective, its owners, employees, contractors, affiliates, and service providers from any claims, damages, liabilities, costs, or expenses arising from your violation of these Terms or misuse of our Services.
SECTION 18 – SEVERABILITY
If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.
SECTION 19 – ENTIRE AGREEMENT
These Terms of Service, together with any policies posted on our website, constitute the entire agreement between you and RenniCollective regarding your use of our Services.
SECTION 20 – ASSIGNMENT
You may not transfer or assign your rights under these Terms without our written consent.
We may assign these Terms at any time without notice.
SECTION 21 – GOVERNING LAW
These Terms shall be governed by and interpreted in accordance with the laws of the State of Hawaiʻi, United States, without regard to conflict of law principles.
Any disputes arising under these Terms shall be resolved in the state or federal courts located in Hawaiʻi.
SECTION 22 – CHANGES TO THESE TERMS
We reserve the right to modify these Terms of Service at any time.
Changes become effective immediately upon posting to this page. Continued use of our Services constitutes acceptance of the revised Terms.
SECTION 23 – CONTACT INFORMATION
Questions regarding these Terms of Service may be directed to:
RenniCollective
Email: aloha@rennicollective.com